Trade Integration of  QA Process

Integrating the trades creates efficiency for the superintendents, audit-able records of communication creating transparency and accountability and provides the ability to conduct targeted training based on each trade’s performance on a specific project rather than industry trends.

Integration of trades into the QA process means that each quality Checkpoint is connected to the trade partner responsible for the standard contained within the Checkpoint. Quality Built Account
Coordinators then work with each trade to enroll a designated point-of-contact person to receive direct communication regarding Open Items. This person will be responsible for directing his/her crews to correct anomalies identified in their work and documenting the correction online or using their smart phone mobile devices. Trades may enroll multiple people to receive reports and weekly updates in addition to the primary designee.

The integration of the trades does not remove superintendents from the process, nor does it prevent a superintendent from verifying corrections; it simply automates the communication. Superintendents receive notifications of Open Items at the end of each inspection and receive weekly QA reports showing the count and aging of all Open Items. Additionally, superintendents are notified  immediately via email when a trade contractor indicates he/she has corrected an item. Ideally, the trade contractor will also submit a photograph showing the corrected item. Upon receipt of this email, superintendents can re-inspect the trade’s work.

This is learned for improving the knowledge of the future trends of QA process.